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Conflict
Resolution Skills
The majority of experts have it wrong:
Conflicts
do not destroy an organization.
However,
conflicts poorly handled has destroyed many organizations.
Effective
handling of conflicts - conflicts of interest, of personality,
of work style, of communication style - is especially crucial
in today's workplace.
Why?
Because
not only does our culture relentlessly try to avoid conflict,
we avoid conflict in different ways depending upon our background.
And many
members of today's workplace were not born in America, which
means there are still more paradigms for handling conflict.
This workshop
engages these realities by:
- Defining
conflict;
- Helping
participants to articulate their views of and reactions
to conflicts;
- Discussing
cultural norms for handling conflict;
- Discussing
a model for conflict resolution;
- Defining
a common methodology for addressing conflicts;
- Creating
a safe environment for extensive practice in addressing
conflict, using real life examples.
The workshop not only provides techniques, but the opportunity
for self-awareness insights into our personal willingness
to confront conflict in a healthy and productive manner. A
life-changing course.
| Contact
us to conduct
this workshop in your organization. |
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