Conflict
Resolution For Managers
A good manager is skilled
at resolving conflict.
An outstanding manager
is skilled at creating and facilitating organizations
that manage their own conflicts.
It may seem a daunting task
at first, but once the skills are learned,
the practice of getting employees to resolve
their own conflicts becomes easy. This frees
the manager from being the policing body.
In this course, managers learn
to:
- Define conflict.
- Explore their own skills
and issues pertaining to conflict.
- Explore the role of positional
power in resolving conflict.
- Help others articulate
their views of and reactions to conflicts.
- Explore team-specific and
cultural norms for handling conflict.
- Define a common methodology
for addressing conflicts.
- Discuss and implement a
model for conflict resolution.
- Create a safe environment
for extensive practice in addressing conflict,
using real life examples.
- Create a team culture that
actively encourages handling conflict in
healthy ways.
This workshop not only provides
techniques, but the opportunity for self-awareness
insights into our personal willingness to
confront conflict in a healthy and productive
manner.
A life-changing workshop with
skills that will help participants succeed
both at work and at home.
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| Click here
for a similar workshop tailored for non-managers. |
| Click here
to see the Helping Managers Cope Suite
of Workshops. |
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