"Multi-Cultural
Negotiations"
Training Programs
We
specialize in all levels of International
Negotiations for every country, culture, or
area. We cover the Negotiation Process, Closing,
and Follow-up for Trans-Cultural negotiations
worldwide.
Who
should attend this training?
Anyone
involved with:
- Multi-Cultural
Negotiations
- Multi-Cultural
Marketing or Sales
- Multi-Cultural
Customer Service
What
are areas covered in the workshop?
- Establishing
"pro-active" rather than "reactive"
negotiations from the start,
- Understanding
all areas of social / business etiquette,
including appropriate gifts, timing, proper
presentation, dining, banquets, gender issues,
- Decision
maker hierarchy with international business
customers.
- Understanding
multi-cultural "people-reading"
and the body language negotiation strategies
necessary for confirmation of understanding,
going beyond differences, and closing the
deal.
- Learning
to turn a "no sale" into a "future
sale".
We
help structure your negotiation strategy to
support your tasks and objectives appropriate
to the client, culture, and desired outcome,
including appropriate written content, colors,
design, and timing protocol to close the deal.
Contact
us to help support your staff and
provide them with an edge to help create success
in a foreign environment.
Meet
your Instructor!
What
people are saying...
"Our
International Market Representatives were
very enthusiastic and most complimentary about
the material covered and Gayle's delivery
of the information."
Chuck Earhart, HR Quality Manager
JCPENNEY Headquarters, Plano, TX
"Unusual
- Unorthodox!
An experience of techniques I've never known
before. One of the best workshops I've attended."
Mr. Loc Nguyen, SVP of Securities Sales
CITICORP BANK, Zurich, Switzerland
"As always, the cross-cultural
negotiation course was informative, very participation
oriented, and timely for Lucent's global direction."
F.R. Weaver
Director, Global Manufacturing
Lucent Technologies, Mesquite,
Texas
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