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Unfortunately,
when one thinks of workplace diversity, what leaps to mind is little
more than a long series of Do's and Don'ts to be memorized and adhered
to in the workplace. What we don't speak about nearly often enough
is the matter of joy.
Joy
at work would be a very bizarre concept even if it were on the periphery
of the business vocabulary. Yet, oddly, joy at work fits most naturally
in a conversation about workplace diversity. Because being around
people - and any time you are around people, you have diversity
- can be one of the great joys of being human.
It's
one of the cool things about being at work. Even if you don't particularly
love the work you do, sometimes you can enjoy the people and the
relationships you have with the other people in your office. And,
sometimes your can have a great job making lots of money and still
hate your job because you come home drained and spent every night
from all the infighting and politicking and back-stabbing that goes
on.
A
great deal of what brings us joy at work is being in a place with
cool people and cool relationships, where we are allowed to learn
and grow in what we do. We enjoy being a part of a wonderful team.
We like being around wonderful people. And even though we may not
always see eye to eye, when there is respect and mutual care about
one another, then the workplace is a better place to be.
It's
only when we don't handle the diversity well that bad things happen.
So
the task is to create a workplace culture where we experience the
joy, which comes from being around other people, who have different
perspectives, backgrounds, ideas, and joys. And to have a culture
that gives its teams the skills they need to handle situations when
the differences between people threaten to become distracting and
harmful to the overall team spirit.
Rather
than focusing on Self-Directed teams, perhaps creating a culture
of Self-Correcting Team would be useful.
These
teams foster open-mindedness. They provide training in critical
joy-at- work skills, like the skill of giving feedback in ways that
are trustworthy, gentle, caring and firm; and the skill of receiving
feedback, even when it's something you don't necessarily want to
hear (there must be training in both skills, because you can have
all the feedback giving skill sin the world, but if the listener
is not skilled in how to receive feedback, you could be Martin Luther
King Jr. and still not get through to them).
Diversity
training is more than race and gender training. Race and gender
are crucial, painful issues and should not in any way be minimized
or ignored. But wouldn't it be better to have diversity training
that addressed those issues in the context of creating a wonderful
workplace culture?
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2000, 2001 Culture Consulting, Inc - All Rights Reserved.
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