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Supporting Organizations in Solving Difficult Challenges in Team Building, Executive Transitions, Cultural Diversity Awareness and Employee Development.

The Solution for U.S. and Canadian Employers from the team of International Experts

BLUEPRINT FOR A
HOSTILITY-FREE WORKPLACE^TM

The Premier System to Minimize Employment Practices Liability:
Workplace Bullying, Hostility & Violence

created by Dr. Gary Namie & Dr. Ruth Namie
Authors of The Bully At Work (2000)

Why the Blueprint?

What results can I expect?

What are the components of the Blueprint?

Why The Blueprint?

Very simply put, BLUEPRINT is a a more effective approach to preventing & correcting ALL destructive hostility than these traditional stand-alone programs:

Sexual Harassment

Violence Prevention

Dealing With 'Difficult' People

Stress Management

Traditional Conflict Resolution

Team Building/Corporate Team Games

Diversity

"Incivilities"

The Respectful Workplace

Meet The Program Creators, The Drs. Namie
Their anti-bullying work has been featured in Across the Board Magazine, Harvard Management Newsletter, Industry Standard, HR Executive, HR Magazine, Business and Legal Reports, Office.com, U.S. News & World Report, Newsweek, USA Today, Washington Post, Los Angeles Times, Chicago Tribune, San Francisco Chronicle, National Post, Toronto Star and on CBS Early Show, Fox News Channel, CNN, Marketplace Radio, CBC Radio, Business News Network, CBS Radio, Michigan Public Radio among hundreds of appearances.

For a complete summary of media coverage.
See the 4 Ways to Ease into Blueprint

To return to the top

Results Employers & Employees Can Expect

	Attract & Retain the Best, Brightest Employees
	Reduced Employment Practices Liability--Less Anti-Employer Litigation
	Enjoy a Positive Reputation as an 'Employer of Choice'
	Fewer Stress Claims--Reduced Employee Stress
	More Productivity--Alleviation of Interpersonal Hostility
	Prevention of Violence by Current Employees--Less Workplace Tension
	Employee Self-Sufficiency--Most 'Personality Problems' Resolved
	Compliance/Reduced Exposure--Satisfaction of Supreme Court Requirement via an Omnibus Harassment Policy & Complaint Mechanism for Employees

Meet The Program Creators, The Drs. Namie
Their anti-bullying work has been featured in Across the Board Magazine, Harvard Management Newsletter, Industry Standard, HR Executive, HR Magazine, Business and Legal Reports, Office.com, U.S. News & World Report, Newsweek, USA Today, Washington Post, Los Angeles Times, Chicago Tribune, San Francisco Chronicle, National Post, Toronto Star and on CBS Early Show, Fox News Channel, CNN, Marketplace Radio, CBC Radio, Business News Network, CBS Radio, Michigan Public Radio among hundreds of appearances.

For a complete summary of media coverage.
See the 4 Ways to Ease into Blueprint

To return to the top

There are 5 major system components:

I.	Assessment of Losses and Investments
II.	A New Values-Driven Policy
III.	Devise Accompanying Enforcement Processes
IV.	Restorative Interventions for At-Risk Individuals & Teams
V.	Educational Roll-Out
	Optional Monitoring and Evaluation Services

I. Assessment of Losses and Investments

A. Review of Current Tangible and Intangible Losses

Turnover rates

Recruitment and screening costs

Workers' Comp and Disability Benefits payouts

Employment Liability Insurance

Litigation Costs: Counsel, Settlements, Awards

Reputation as 'Employer of Choice'

Incalculable costs of work-to-spec sabotage

B. Context Analysis

Review of Ongoing Initiatives and Investments in Workplace Improvement

Meetings with Internal Champions to discuss lessons learned

Meetings with Individuals accountable for employment practices liability

C. Steering Group Assembled

Executives

Internal Change Initiative Champions

Managers

Non-Supervisory Employees

Union(s)

D. Measures Devised

To quantify both subjective and objective criteria of the Quality of Worklife

Administration of a pre-intervention measurement

E. Announcement of the Commitment

To return to the top

II. A New Values-Driven Policy

A. Institutionalizing The Commitment

Steering group representatives collaborate during this development step

Product is a new omnibus anti-harassment Policy.

To return to the top

III. Devise Accompanying Enforcement Processes

A. Create a system for filing and responding to complaints about Policy violations

B. Devise methods to conduct credible fact-finding by disinterested parties

C. Create an adjudication process independent of current dispute resolution programs

To return to the top

IV. Restorative Interventions for At-Risk Individuals & Teams

A. Tools for Impaired Teams

A personal strategies workshop for groups that directly experienced the destructive person's wrath, a rebuilding based on the Namies' BullyProofing Toolkit

Includes the book, The Bully At Work (Sourcebooks, 2000) written by the Drs. Namie.

B. Coaching & Re-Invention for Identified Aggressors

Intensive, individual diagnosis of problems, Emotional Intelligence (EI), and tailored interpersonal skills coaching

Confidential assessment of the Bully's organizational impact

Awareness raising & re-commitment to corrective plan

To return to the top

V. Educational Roll-Out

A. Recognition & Awareness Sessions -- All Hands

- Combined groups learn about the phenomenon and new Policy

B. Advanced Specialty Seminars in addition to Introduction

Special sessions for Administrators of HR, EEO, EAP as institutional helpers and new role as complaint system processors
Special sessions for Managers -- Executives to first-line supervisors -- regarding new Policy and new responsiveness to minimize employer liability and to optimize employee health
If present, Union representatives & stewards along with organization's labor relations representatives receive special training

C. Program Reminders -- Reinforcement Materials

D. New Employee Orientation
Videotape, Intranet, CD-ROM, all media channels presentation

To return to the top

Meet The Program Creators, The Drs. Namie
Their anti-bullying work has been featured in Across the Board Magazine, Harvard Management Newsletter, Industry Standard, HR Executive, HR Magazine, Business and Legal Reports, Office.com, U.S. News & World Report, Newsweek, USA Today, Washington Post, Los Angeles Times, Chicago Tribune, San Francisco Chronicle, National Post, Toronto Star and on CBS Early Show, Fox News Channel, CNN, Marketplace Radio, CBC Radio, Business News Network, CBS Radio, Michigan Public Radio among hundreds of appearances.

For a complete summary of media coverage.

See the 4 Ways to Ease into Blueprint

Optional Monitoring and Evaluation Services

A. Toll-free Work Doctor number to report Policy violators

Fact-finding/investigatory response begun according to devised system

B. Annual Audits & Success Tracking

Interactive sessions conducted with work units on-site to enable consultants to assess effectiveness and credibility of Policy and Enforcement -- Managers and Non-supervisory staff separately interviewed.

Additional Services That Supplement the Anti-Hostility Commitment

Vision and Values Statements

Development of Pre-Promotion Evaluation Tools

Management Training Modules

Dispute Resolution Processes

Performance Appraisal Criteria (behaviorally-based) for Managers and Staff

Synchronization of Related P & P's

Revision of Exit Interview Procedures

Meet The Program Creators, The Drs. Namie
Their anti-bullying work has been featured in Across the Board Magazine, Harvard Management Newsletter, Industry Standard, HR Executive, HR Magazine, Business and Legal Reports, Office.com, U.S. News & World Report, Newsweek, USA Today, Washington Post, Los Angeles Times, Chicago Tribune, San Francisco Chronicle, National Post, Toronto Star and on CBS Early Show, Fox News Channel, CNN, Marketplace Radio, CBC Radio, Business News Network, CBS Radio, Michigan Public Radio among hundreds of appearances.

For a complete summary of media coverage.
See the 4 Ways to Ease into Blueprint