The
pressures on today's managers are unprecedented.
In
addition to being expert in the area which they manage,
today's managers are also expected to be managers,
leaders, coaches, personality analysts, conflict resolution
experts, motivators, Diversity issues experts, hostile
work environment issues experts, group dynamics experts,
and communications skills experts. It's enough to
overwhelm the best of us.
Culture
Consulting, Inc. can help.
With
the Helping Managers Cope suite of workshops,
we have organized learning environments for the skills
crucial to today's successful manager.
No question is too politically incorrect to ask, no
topic too taboo to explore. Managers have the opportunity
to get exposure to all the skills necessary in today's
complex workplace.
Here
are the topics we cover in this suite of courses:
Harmonizing
Different Personalities
S.M.A.R.T. Diversity
Conflict Resolution
Skills For Managers
Group Dynamics
Creating and Sustaining
Joy At Work
Say the 'F' Word
-- Follow Up
Managing The
Culture
|
Workshop
|
Summary
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|
| Harmonizing
Different Personalities |
Two
Days
|
Outgoing,
loud-mouthed, quiet, hard-drivers, soft-spoken,
deep thinkers - there all kinds of personalities
and temperaments in today's workplace.
Corporations
cannot afford to lose creativity, so how
do you construct and effectively manage
teams with so many different temperaments?
This
workshop provides:
-
Concrete,
specific examples.
-
Immediately
usable recommendations and suggestions.
-
Extensive
interaction - no long lectures, excessive
note-taking, boring overheads.
-
Learn
by doing - practice dealing effectively
with disparate personalities and temperaments.
You
will walk away well-prepared to understand
and respond effectively to personality and
temperament issues at work - and outside.
This
course has not only helped work teams, but
has actually saved marriages and rehabilitated
families.
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More...
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| SMART
Diversity vs. Managing "Diversity
Issues" |
Two
Days
|
Diversity
should not be an endless list of politically
correct Do's and Don'ts.
Diversity
should be about building healthy relationships
so that, whatever happens, we can talk to
one another and gain understanding - long
before anything litigious occurs.
This
workshop provides:
- An
analysis of S.M.A.R.T.© Diversity
- Strategic
- Measurable
- Articulate
- Relationship-oriented
- Trustworthy
- An
understanding of weak culture practices.
- Feedback
RECEIVING skills.
- Feedback
GIVING Skills.
- Applying
relationship-building skills to common "diversity"
issues.
- Interactive,
Multi-Media Learning - exercises, videos,
small groups, hand-outs, large groups, occasionally
mini-lectures, extensive Q&A.
- Introduction
to the Principles of Relationship Management
model.
Participants
walk away with knowledge and skills of how
to create work environments in which we celebrate
diversity by building healthy relationships
between people.
After
all, to accomplish enduring success in business,
nothing is more important than relationships.
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| Conflict
Resolution Skills |
Two
Days
|
Humans
being what we are, perhaps conflicts are
inevitable.
But
they can be handled effectively before they
become major issues.
This
course will:
-
Help
participants learn to spot current or
potential trouble areas.
-
Help
participants create relationship-savvy
teams that embody essential conflict resolution
skills right in the everyday culture.
-
Teach
the difference between conflict resolution
vs. sweeping issues under the rug.
Participants
walk away with valuable skills, usable inside
and outside of the workplace, for improving
relationships despite conflicts.
|
|
|
One
Day
|
Group
Dynamics is a huge topic. So where does
it matter most in business? Meetings.
Meetings,
meetings, and more meetings.
Meetings
where half the group is lost. Meetings where
good ideas are squashed before they've even
had a chance to be developed. Technical
walk-throughs
where no one dares interrupt the resident
"genius".
In
this workshop, the essentials of good group
dynamics skills are broken down into concrete,
manageable steps.
Participants
will learn how to:
- Set
up the ground rules and group habits that
will make each group interaction maximally
effective.
-
Support
and reinforce the ground rules, so that
everyone, newcomers and veterans, understand
and enthusiastically embrace this "way
of doing things".
-
Support
the quieter members of the group.
-
Handle
helpful but talkative members of the group.
-
Establish
accountability.
In today's marketplace, can anyone really
afford to lose a good idea, or a good employee,
because of frustration over poor group dynamics?
This workshop demonstrates that you don't
have to be an expert to be good at group
dynamics.
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|
Day
1: Creating environments people love
to be part of;
Day 2: Sustaining good organizational
cultures
|
Two
Days
|
You
can attract talented people with salary, bonuses,
benefits, stock options, or other incentives.
But
what do you do when everyone else is also
offering top salaries, bonuses, benefits,
stock options, and other incentives?
In
the end, people arrive and stay at a company
because they like working there. They like
the atmosphere. They like the people. They
like what the company stands for.
There
is simply no substitute for being 'a cool
place to work'.
These
workshops explore what constitutes a great
culture in which to work, how to create that
culture, and how to sustain that culture over
time.
After
these day workshops, participants will:
- Be
your greatest employee retention tool.
- Be
your greatest employee attraction tool.
- Understand
how to use time to make your organization
stronger.
- Understand
the target culture for their organizations.
- Understand
how to create an infrastructure for a great
workplace.
- Have
an action plan and support system to make
good things happen.
After this workshop, your participants will
have a keener understanding of how a culture
can influence the experience we have of work.
And they will be much more aware of how to
move their cultures forward in a positive
direction.
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| Check
In, Q&A, Communication Styles Diversity,
Certification, Celebration |
One
Day
|
What
is the most essential component of any workshop?
Fun?
Interactive learning? Worthwhile content?
How
about the F word? FOLLOW-UP!
Without
follow-up, training classes, no matter how
effective, lose their value. Training must
be reinforced, repeatedly, if anyone is
going to take them seriously.
The
Check-in day is a crucial follow-up day.
It
is strongly recommended that a senior executive
attend a few minutes of this class, preferably
at the start, to field questions, hear comments,
and reiterate the company's commitment to
continuously building a great place to work.
The
check-in day will:
-
Communicate
that your company is serious about applying
the content of the training classes.
-
Enable
participants to talk about how things
are going; what's working, what isn't.
-
Provide
crucial feedback on the course content.
-
Enable
participants to get assistance with any
issues they've confronted.
-
Remind
participants that improved skill in these
areas is expected.
-
Allow
direct contact with senior personnel.
-
Apply
the training materials to handling difference
of opinion as a diversity issue.
-
Celebrate
successful completion of the training
course.
We
will close by handling the final and most
difficult diversity issue of all: diversity
of opinion.
Certificates
of completion are disbursed while celebration
ensues.
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Managing
the Culture, Behind the Scenes Prep Work
Two
Days
|
We
can help ensure your company achieves its
marketplace goals without losing its soul.
But
we need to have some background on your current
or desired culture.
What
is important in your organization? What are
the values, the sacred cows? What are the
mission and vision statements, and their reinforcing
policies?
This
knowledge enables us to reinforce the key
areas of your culture as we conduct our workshops.
It
also enables us to be aware of potential land
mines or hot buttons currently present in
your organization, so that we can answer questions
effectively, and maximize the time spent with
your teams.
Remember:
The fastest way to waste hard-earned money
on a training initiative is to have a hot
issue in your organization, about which feelings
are running high, and don't tell your trainer.
Documentation,
conversations, and interviews would provide
the necessary information. This will ensure
we are preserving your core culture even as
we help you transition to the target culture.
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If
you feel your organization may benefit from this
suite of workshops, please take a moment and utilize
our FREE Culture
Assessment to focus your efforts before spending
any money on consulting or training.
| See
our client list.
|
| Please
contact
us for more information or to request
a proposal. |
|
|
