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Supporting Organizations in Solving Difficult Challenges in Team Building, Executive Transitions, Cultural Diversity Awareness and Employee Development.


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Performance Coaching


 

Employee and team member coaching is a process and a set of skills that assists people/project managers to improve work performance.

This course provides essential coaching tools by learning and developing: the specific skills, the different coaching responsibilities, and the coaching techniques appropriate for a given situation.

 

Performance Coaching complements the Performance Management course by developing specific competencies necessary to effectively manage performance.

Performance Management focuses on the "what and how" of employee performance while Performance Coaching focuses on the specific skills and techniques required of managers as coaches.

 
 

 

Performance Coaching is a 6-hour instructor-led and interactive course for managers of people. The many individual and team activities will stimulate interest and reinforce key concepts that managers can apply right away.

 
Related Topics

Managing for Performance

Effective Listening

Productive Feedback

Effective Facilitator

Managing Organizational Transitions

   

Learning Objectives:

  • Understand key coaching terms and concepts.
  • Understand the critical connection between coaching and managing.
  • Use the Effective Coaching process.
  • Address some of the most common coaching situations.

Course Outline:

1. Introduction and Overview  
     
2. Groundwork: terms, concepts, connection  
     
3. The Coaching Process  
  · Survey the situation;  
  · Pinpoint the issue;  
· Plan the solution;
· Implement and follow up on the plan.
     
4. Practice/Exercises  
  · Empathetic Listening
 
· Productive Feedback
· Recognizing, Advising, Supporting, Redirecting
     
5. Summary and review  
     
6. Action Plan
 
Contact us to provide coaching instruction for your managers.


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