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Does
your organization want a culture of honest
and objective feedback in which problems are
confronted openly and frankly? The alternative
(hidden agendas and backbiting) prevents problems
from being addressed quickly and effectively.
An environment of productive feedback achieves
at least 3 things:
Ø
Information
that can improve performance gets to the right
people quickly
Ø
Problems
surface before they get out of control
Ø
People
build stronger working relationships
This
course will help promote a healthy organization
that stays on track by learning how to give
and receive constructive feedback in respectful
way.
Productive
Feedback
is a 4-hour interactive course for
everyone in the organization. The many
individual and team activities will stimulate
interest and reinforce key concepts that students
can apply right away.
Learning
Objectives:
At
the end of this course, participants will
be able to:
- Define
productive feedback
- Explain
why everyone in the organization
needs to be able to give and receive feedback
in a spirit of respect and openness.
- Use
the 5 steps of giving feedback
- Use
6 techniques of receiving feedback
Course Outline:
1.
Course introduction and overview
2. The
key elements of productive feedback
3.
How to identify feedback opportunities
4.
The 5 steps of giving feedback
5.
Skills practice
6.
The obstacles to receiving feedback
7.
The 6 techniques for receiving feedback
8.
Skills practice
Contact
us
to
help your enitire organization give and receive
quality feedback, one person at a time.
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