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LEADERSHIP
TRAINING Participants learn about
the four basic leadership styles, when
and where they are likely to be most
productive: Management by Enablement,
Management by Direction, Management
by Exception and Management by Consensus.
SUPERVISORY
SKILLS Participants learn to recognize
and assess the incentives to which different
individuals respond. Skills include
how to provide supervision so that it
builds on strengths and offers opportunities
for personal and professional growth.
TEAM
BUILDING Participants learn to recognize
the different strengths others can bring
to the job as well as how they can help
each other. They learn to appreciate
key issues of concern that people with
other styles bring to task assignments.
CONFLICT
MANAGEMENT Conflict can be warranted
or unwarranted. Participants learn to
distinguish the difference and identify
the circumstances where they might encounter
one or the other type of conflict. They
also learn how others respond and what
those responses mean. Conflict management
does not necessarily mean conflict resolution.
ASSERTIVENESS
TRAINING Assertiveness training
should not mean aggressiveness training
but should involve how to assert one’s
beliefs and ideas. Participants benefit
most when they recognize in their behavior
what bolsters and what diminishes their
inner sense of self-worth.
TIME
MANAGEMENT People with different
Motivational Value Systems™ are
subject to different time-traps. In
addition, people can use standard timesaving
techniques with differing degrees of
success depending upon the fit of a
given technique with their Motivational
Value System™.
CAREER
DEVELOPMENT Relationship Awareness™
helps people to recognize not only what
brings them a sense of self-worth and
dignity, but also to recognize reward-rich
and reward- poor career environments.
SALES
TRAINING Participants learn to distinguish
between the different Motivational Value
Systems™ of their customers and
to recognize the impact of their selling
style on their customers. Tailoring
communication to fit the customer helps
increase sales effectiveness.
CUSTOMER
RELATIONS The ability to quickly
recognize in others what they most value
in a relationship, or what they consider
to be issues of prime concern, sets
the groundwork for establishing positive
customer relations.
EMERGENCY
RESPONSE TEAM TRAINING Especially
where safety is contingent upon the
ability of individuals to interact constructively
with one another under pressure. Relationship
Awareness™ can significantly heighten
the ability to give and receive feedback.
Read
about the Relationship Awareness Theory.
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